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🎄CSF Christmas Community Giveaway!🎄

This Christmas, we want to give back to our amazing community. ❤️

We’re giving one lucky registered charity, social enterprise, or community enterprise (within 10 miles of NP23 4YF) the chance to win a £1,500 CSF voucher!

The voucher can be used towards any of our professional services, including:
🔹 CCTV systems
🔹 Intruder alarms
🔹 Fire alarms
🔹 Access control
🔹 Fire extinguishers

💡 Parts and labour are included in the voucher value!
🗓️ All installations will take place in December 2025.

🚨 How to Enter

1️⃣ Follow our Facebook page
2️⃣ Like the post
3️⃣ Tag (or name) your chosen charity, social enterprise, or community enterprise in the comments - someone you think deserves some extra security and peace of mind this Christmas!

🎁 The winner will be drawn on 28 November 2025. Good luck to everyone!

Texecom Update 30th October 2025

You might have noticed that the Texecom Connect app got an update on Thursday 30th October, after a beta period starting in July 2025. Along with minor design tweaks, the layout has changed a bit, so here’s a quick guide to some common questions.

Face ID/Biometrics

Turn on Face ID for a user:

Menu > Manage Users > Panel Users > Select User > Use Biometric

 

Creating App Codes

 

Generate a new app code:
Menu > Manage Users > Panel Users > Select User > + Mobile Device

Master User Access


Master users can see and manage all codes—that’s by design. If you don’t want this access, log in as a standard user.

 

Hiding Zones


Omit zones you don’t need:

Rooms > Security > Tap the green icon
Omitted zones turn grey.

 

Switching Areas


No more swiping to find the Area list at the top left of the Home Screen.

Emergency Button (SOS)

  1. Enable PA on the last keypad (fire/medical optional).

  2. In the app: Menu > Sync Panel
    The SOS button will appear on the Home Screen with a reset option.

 

Assigning Zones to Rooms
To assign zones:
Menu > Zone Devices > Tap the three dots on the zone

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